IMH Navigator ITSM
IT Customer Service Manager
Organization
Org chart coming soon
Forms to Complete
Form 205 Comms Plan
Review Communications Plan
Form 214a Individual Log
Document events/activities
| Handbook Pages | 199 |
| Part | B — Incident Management |
| Section | 6.7 IT Customer Service Mgr (ITSM)/Comm Tech (COMT) |
| Type | role |
| Also on Page 199 | Communication Technician (IT Help Desk) |