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Incident Management Handbook
6.7 role

Communication Technician (IT Help Desk)

Organization

Logistics Section Chief
Service Branch Director
Communications Unit Leader
Incident Communications Center Manager
Radio Operator
IT Customer Service Manager
Communications Technician (IT Help Desk)
Food Unit Leader
Medical Unit Leader
Handbook Page137 (PDF p.199)
PartB — Incident Management
Section6.7 IT Customer Service Mgr (ITSM)/Comm Tech (COMT)
Typerole
Also on Page 199IT Customer Service Manager